Private Policy

/Private Policy
Private Policy 2017-12-22T10:51:44+00:00

This policy was effective from August 2013.
We may change this policy from time to time by updating this page. Please review it periodically to ensure that you are happy with any changes. Alternatively, should you wish to be notified automatically when any changes are made, simply email


All clients may, at some point or another, share with information that could be of a sensitive nature. For this reason we have a blanket policy on non-disclosure that all staff accept as part of their standard Contract of Employment. We take our responsibilities very seriously and we do not discuss with external parties any sensitive client information.

Online - What we collect;

We may collect the following information:

  • Anonymous website usage statistics
  • Your contact details that you supply via a contact form

What we do with the information we gather
We require this information to understand your needs and provide you with a service, and in particular for the following reasons:

  • Internal record keeping
  • We will contact you regarding your query or send you the information you have requested
  • We may use the information to improve the functionality of our website
  • Internal analysis of the success of the website and how it meets our users needs

Links to other websites

Our website may contain links to other websites of interest or to those of our product manufacturers. However, once you have used these links to leave our site, you should note that we do not have any control over the other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to the address on our contact page.