WHAT OUR CUSTOMERS SAY
Here at Simon Thorpe Motor Services Ltd, we always strive to provide a first class service that leaves our customers feeling that we have gone that extra mile.
Testimonials are important to us. From time to time our customers repay us by feeding back their experience in words or by passing on, by word of mouth, how well Simon Thorpe Motor Services Ltd did. This feedback is invaluable as the amount of customers that come in telling us that they’ve read or heard about us through friends or here on the world wide web is fantastic and is increasing!
Highly recommend - Audi TT Roadster, received excellent service every time. Customer service is very efficient
Jan Stevens 12/08/2020 Star Rating: 5 stars
I have used Simon for years now with whatever I needed for the car. Being cost effective, down to earth and honest he has been a lifeline when it comes to sorting my car problems. That said, I have always done my servicing with Hatfield’s Land Rover to preserve my service history at my cost. Getting fed up with what Land Rover were changing I had a chat with Sam in the office at Simons about it. I was then amazed to find that she had full access to my Service history and could see what next service was required on the car. I then booked in, got the service done, got a full written report of what was done and what was not need doing along with a full Service History of my car from day one. Guess what? Half the price of Hatfields Land Rover, hence double the value for money, and lastly triple the value of customer care and support when you need it. Good on you guys n girls and I recommend Simon Thorpe to anyone who needs any car bits doing.
Ian Ryder 30/06/2020 Star Rating: 10/10
I have used Simon for all things BMW for a few years and he has never let me down. Will always go that extra mile to ensure total customer satisfaction. Special mention also to Sam, who is not only friendly, but also extremely helpful and seems to posses a mechanical knowledge that would embarrass a few so called qualified mechanics. I have no hesitation in recommending these guys. If they cant fix your motor, it means it cant be fixed at all. 5 stars M WILLIAMS 14/02/2020 Star Rating: 5
M WILLIAMS 14/02/2020 Star Rating: 5
My first time in using Simon Thorpe Motors and I have to say that the service level was fantastic. My BMW was booked in for service & MOT and require a shock absorber to pass its MOT. This was all done and I got my car back same day. I would recommend them to everyone and will be using them all the time in the future for my BMW. .......................Allen 13/08/2019 Star Rating 10/10
Allen 13/08/2019 Star Rating 10/10
The rear air suspension unit on my BMW 520D M SPORT GT had collapsed so called in for a quote and left one and a half hours later with the job done ! Great customer service !! Would recommend Simon and his team to everybody! K.Watts
KEITH WATTS 31/03/2018 Star Rating 5
Really impressed, will be using them from now on, very reasonable on price,
Ron Pearce 29/12/2017 Star Rating: 5
10 out of 10! Excellent 1st Class service....and excellent work carried out on my Mercedes C63 and BMW X5. Can thoroughly approve any works done here. I will only come here!!
David Kempton 26/10/2017 Star Rating 5
Really pleased with the repairs carried out on my Mercedes by Simon, I would highly recommend to anyone.
Sam
I would like to thank Simon and his team for doing a fantastic job fixing my bmw m3.
Mr Tyler
As I am having to sell my car on health grounds, I want to thank you and your staff for looking after myself and my late husband so well over many years. From a very satisfied customer
Mrs Joan Hebden 22/09/2017
Fab work guys, thank you, my car runs like new again, i’m so happy!
Mrs Brown
My convertible roof stopped working. They fixed with a reset/recalibrate, when they could have fed me some bullshit, but they didn't and only charged an hour's labour. I was very happy with that and will take my car to them for future issues.
MW 31/05/2022 11:27
5 Star
5 Star
My convertible roof stopped working. They fixed with a reset/recalibrate, when they could have fed me some bullshit, but they didn't and only charged an hour's labour. I was very happy with that and will take my car to them for future issues. MW 31/05/2022 11:27 5 Star
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